About the course:

The ISO 9001 standard, to which millions of organizations adhere worldwide, now has a component that addresses people involvement, human capital management and motivation and engagement, standard 10018.

If you’ve studied ISO 9001 and 10018, you’ll recall that specific emphasis is placed on people management, including empowerment, learning & development, creativity and innovation, leadership, talent acquisition, inclusion & teamwork, and, of course, motivation through engagement and recognition. In this module, we explore the lifecycle of people management, from workforce and succession planning through recruitment, learning, collaboration and analytics.

Course Instructors

Allan Schweyer
Bio